You can cancel a Remotehour subscription at any time without penalty. Note that our paid plans are pre-paid for the full period of service. When you cancel your account you'll continue to have the paid features for the remainder of the period you've paid for.

1. Log in to your account, and go to the Subscriptions page by clicking on Upgrade in the sidebar

2. Select the Downgrade option.

3. This brings up a menu that reviews the changes to your account. If you own more than one room, you'll need to select which room you want to keep under the Free plan.

4. After confirming everything, you'll see the subscription listed as canceled with a date on when the changes will take effect.