Running into issues?

Use one of the user guides below to help solve the issue

On this page you will find User Guides that allow you to troubleshoot what you're experiencing. Each guide has step-by-step instructions and pictures to help you get things working again!

If the issue that you're experiencing isn't listed, you can get in touch with our support team at [email protected] for more help.

User Guides

My Camera and Microphone aren't working

I can't Create/Join a Room

Network Requirements

Troubleshoot and resolve echoing in your room

I keep having network/connection issues

I'm only seeing a blank white page

Why am I getting an Unsupported Browser error?

My login code isn't arriving in my email or isn't working

I switched to the old experience and can't get the new one back

Troubleshoot Screen Sharing Issues